Technical Support
Frequently Asked Questions about SPSS 10.0
Your license renewal date has passed. SPSS for Windows will stop
working if a new license is not installed soon. If you don't want to see
this message again, run expoff.bat in the SPSS directory.
When I click Q. I have just received a copy of SPSS 10 for
Windows. I don't see any installation instructions in my package. Where
can I find these? This application requires SVGA display resolution or higher.
When I click OK, I receive another alert: Error- your system does not
meet the minimal requirements to install SPSS... Setup aborting.
Clicking OK aborts the Setup program. What do I need to do in order to
install SPSS?
A. These alerts mean you are running a display resolution of 640x480
pixels. SPSS requires you run at least 800x600 pixels. To change this
setting, please click on Start->Settings->Control Panel,
double-click on Display, and click on the Settings tab. Please locate the
slider bar under Desktop Area and move it at least one notch to the right
and click OK. You will receive a Display Properties alert reporting it
will adjust your display settings. Please click OK. Your original settings
will be restored in 15 seconds if Windows does not display properly. You
are now ready to install SPSS.
If you attempt to move the slider bar under Desktop Area to the right
and a dialog box pops up asking you select a Monitor type, cancel out of
the dialog boxes. Before preceding with the change confirm that your
monitor type supports resolution settings greater than 640x480. If it does
not please use the steps below to install SPSS.
If you do not wish to change your display settings, there is a way to
prevent the Setup program from aborting. Please note that if you choose
not to run at least SVGA display resolution or higher, you will encounter
display problems viewing certain Interactive Graphics dialog boxes. These
problems are not supported under a display resolution of 640x480 pixels.
To prevent the Setup program from aborting, please click on
Start->Run and browse or type the full path to the Setup executable
located in the SPSS directory, i.e.
D:\spss\setup.exe (where D: is the CD-ROM drive)
Please add one space after setup.exe along with the following switch,
-NOENVFAIL. This switch is case sensitive, so please use capital letters.
The finished command line should look like this:
D:\spss\setup.exe -NOENVFAIL
This command line will invoke the Setup program and will not display
the Autoplay screen. You will still encounter the first alert listed
above, but the installation will be allowed to continue.
Q. I have just installed SPSS 10.0 onto my PC and I
do not see it on the Start Programs Menu. I see SPSS 9.0 for Windows and
expected to see SPSS 10.0 next to it. What went wrong? Q. I have installed SPSS 10.0.x on our file server
and configured all client installations. I can successfully launch SPSS
from Windows NT 4.0 and Windows 2000 workstations, but not from clients
running Windows 95 or Windows 98. Upon launch, I encounter the SPSS splash
screen and the status bar reports "Starting SPSS Processor", but the
program hangs. If I check the Close Program list, "SPSSWIN" is not
responding. What seems to be the problem? Q. I have installed SPSS 10.0.x for Windows on our
file server and have configured all clients. I can launch SPSS
successfully from the Windows NT 4.0 clients, but not the Windows 95/98
clients. I encounter the following alerts: When I click CSApplication::InitConnection(): ...followed by an SPSS Server Login screen which lists "Local Computer"
as the Server Name. If I click Q. On the SPSS Service Login Screen, I put a check
in the checkbox for the distributed mode service I wish to launch. But
when I launch, another service is chosen. What is wrong?
Q. When I try to log into distributed mode through
the SPSS Server Login Screen upon launch, I receive the error message:
"The specified remote server was not found". I can launch locally without
any problems. Why can't I connect to the server? What could be wrong? How
do I fix it? Q. I want to use SPSS 10.0 in distributed mode, but
I want a thin client (few to no files installed on my client machine). How
do I do this?
Q. I'm running distributed mode in SPSS 10 for
Windows and I've accessed the File->Open->Data dialog box. The
dialog shows all the drives and directories of the server, not the client
I'm working on. Subsequently, if I access the File->Save/Save As dialog
box I seem to have write permission anywhere on the server disregarding
any share permissions that have been established. How does security work
while logged in distributed mode? Q. I am running multiple SPSS sessions at one
machine. Whenever I make changes to one session (through the Edit ->
Options menu, or customized toolbars and menus), these changes seem to
bleed through into my other sessions, sometimes with catastrophic results.
What is happening? Q. Are there any standards for choosing local mode
or distributed mode when running SPSS 10? You must run SPSS in local mode when: You should consider running in local mode when: You must run SPSS in distributed mode when: You should consider running in distributed mode when:
Q. After installing the SPSS Data Connectivity
Pack, I noticed there was no Access listed with set of drivers that Merant
installs. Is it included with the Data Connectivity Pack?
Q. I have installed SPSS 10.0 and would like to use
the Merant SequeLink Technologies that are provided on the SPSS 10.0 CD
ROM. I understand there are two parts to the software, the SequeLink
Client and the SequeLink Server. However, I am not sure where each
component should be installed. How do I set up the SequeLink client and
server so that I can it on my local machine? If you are using SPSS 10.0 in Local Mode, the SequeLink Client should
be installed to your client and the SequeLink Server should be installed
to the Data Sever. If you are using SPSS 10.0 in Distributed Mode,
SequeLink client must be installed to the Analytical Server and the
SequeLink Server must be installed to the Data Server. Note, that if you
are switching between the Local and Distributed Mode from the same client
machine, then install the SequeLink Client on both the client and the
Analytical Server. The SequeLink Server will remain on the Data Server.
Q. I have created a map and would like to save it
as a Geoset. SPSS creates many temporary files, but which files are
necessary when saving the constructed IMAP as a Geoset?
*.tab - Describes the structure of a table. The .tab file is a text
file, which the user can view or edit in any text editor.
*.map -This file describes the graphic objects
*.dat- (or .dbf, .mdb) - This file contains the tabular data. The
extension will differ based on the origin of the file
*.ind - The index file allows the .tab file to have map objects, such
as address, city or state
*.id - This is a cross reference file that links the data with the
objects
Q. I received my copy of SPSS 10.0 for Windows and
installed the client on my local PC. However, each and every time I
launch, I receive the following SPSS for Windows alert:
A. Contrary to the alert, your license will not expire
anytime soon. Please run EXPOFF.BAT as stated in the alert to prevent this
message from appearing every time the program is launched. If you have
installed SPSS 10 for Windows on a file server, please run EXPOFF.BAT from
the server and each client. Network administrators may find it more
convenient to obtain a new license code from their local SPSS office and
update it only at the file server level. For North America, please contact
Customer Service at (800) 521-1337.
A. Installation instructions are in
.PDF files in the folder Installation Documents on your SPSS 10.0 CD-ROM.
.PDF files are Adobe Acrobat Reader files; Adobe Acrobat Reader is
available for installation from your SPSS 10.0 CD-ROM. Both the
installation instructions and the Adobe Acrobat Reader are also available
from the autoplay menu that will appear when you insert your SPSS 10.0
CD-ROM into your CD-ROM drive.
A.
Although previous versions of SPSS for Windows were placed on the main
menu of Start->Programs, SPSS 10.0 for Windows is added as a program
group called SPSS for Windows. You may be used to seeing both SPSS 9.0 for
Windows and SPSS 9.0 Production Facility (or previous versions) on the
Start->Programs menu and not notice that SPSS for Windows has been
added to the section of the menu which lists program groups, which are
indicated by an arrow to the right of the program group name on the menu.
Move your cursor to SPSS for Windows on the Start Program menu and you
will see a submenu appear which includes SPSS 10.0 for Windows, SPSS 10.0
Production Facility and, if you've installed the Maps module, SPSS Maps
Geodictionary Manager and SPSS Maps Geoset Manager.
A. It appears
we have a conflict with McAfee Virus Scan 4.0.x., specifically the "System
Scan" option. Please right-click on the McAfee icon in the system tray
(bottom right-hand corner of the screen) and select PROPERTIES->SYSTEM
SCAN from the context menu. Next, choose the EXCLUSIONS tab and click
Error:
DACManagerPkg
Package Synchronous Communication Error
Code=?
Fatal Exception
A. These alerts are caused by mapping a drive directly
to the SPSS directory on the server prior to installing the client. Please
map a drive to a share at least one level above the SPSS directory or use
UNC path specifications prior to installing the client.
A. The highlighted option (not the checked option) is
the option that is launched from this screen. Highlight the service option
you wish to run for distributed mode.
A. This is most likely caused by one of
the following:
A. You will need the appropriate
license codes from Customer Service or Sales. First, install SPSS to a
file server, using a site license or network license code. Second, from
your client, run \spss\setup\setup.exe off this file server (UNC is
preferable to driver mapping, but either naming convention is acceptable).
Third, install SPSS Service to another server (or perhaps to the original
file server, under a different directory). By linking to the SPSS Service
server, you will be able to run in distributed mode. The \SPSS directory
will be on the first file server. The \SPSSServer directory will be on the
second file server. Neither directory will be on the client.
A. Data files are
processed by the SPSS server. SPSS 10.0 for Windows offers no built-in
security mechanisms other than what's provided by the operating system on
the client and server machines. The application that's accessing the file
system is the Server application and it has access to all locations on the
computer where it is running. Permissions do work if applied to an NTFS
volume. If one wants to create a read-only directory for data files on the
SPSS Server computer, it can be accomplished so long as that directory is
on an NTFS volume. Permissions also work if applied to a Share name that
is not on the server. If one wants to create a read-only directory for
data files on another computer on the network, this can be accomplished by
setting permissions for the Share name and SPSS Server will honor them.
A. Though you can run multiple
SPSS sessions on one machine/workstation, they will all share the same
SPSS for Windows 10.0 keys in the Windows Registry. The changes mentioned
in the question above all alter the Windows Registry, and so change your
settings for _all_ currently open SPSS sessions. There is little you can
do here, except 1) avoid making changes to the Windows Registry, or, 2)
make changes that will be compatible across all sessions.
A. Every
SPSS user has the ability to run SPSS in local mode. Those sites
purchasing SPSS servers can also choose to run in distributed mode. Here
are some guidelines for selecting between the two modes:
-- Your data is stored on a
local drive that cannot be shared across the network.
-- You are not
connected to the network, such as on a notebook computer.
-- No SPSS
servers are available on the network or the available servers do not have
the SPSS
options you require.
-- Your data is
small, say 0-2 MB in size, and is visible from your Windows PC in My
Computer or Network Neighborhood, and
-- When your computation runs
acceptably fast on your desktop Windows PC.
-- Your desktop PC has
insufficient memory, virtual memory, or temporary disk space to run your
analysis, or
-- Your Windows PC does not have the required database
access software to communicate with the database.
-- Your network
administrator does not permit you to download large data tables to your
Windows PC.
-- Your data
is large and stored in a commercial database supported by the Merant
technology. Your computation runs too slow on your Windows PC and the
machine running your SPSS server machine is significantly more powerful.
A. There is no Access driver installed with the
drivers we get from Merant. However, on the CD-ROM there is a directory
called ms_odbc and it contains the Microsoft Data Access Pack. The name of
the file that needs to be run is called DATAACC.EXE. This needs to be
installed on the machine that is processing the data.
A. The
answer to this question is dependent on your installation of SPSS 10.0.
There are three components of SPSS 10.0. They are the client ( where the
files necessary to run SPSS 10.0 are installed), the Analytical Server
(where the SPSS 10.0 Server side is installed) and the Data Server (were
the database is installed and data is stored). There are two possible ways
to run SPSS 10.0, Local Mode and Distributed Mode. When in Local Mode, all
files necessary for running SPSS 10.0 are located on your hard drive and
you will be connecting to the Data Server over the network without the use
of the Analytical Server. When in Distributed Mode, SPSS 10.0 is also
installed on your local computer, but processes are run from the
Analytical Server. In this case, you will be connecting to the Data Sever
using the Analytical Server. You have the option of Local Mode or
Distributed Mode when launching a session of SPSS 10.0.
A. There are five essential files that SPSS will need
when saving the created MAP as a Geoset. The following is a list of the
five files, by extension, and their function: